We offer a wide selection of services, ranging from software support, hardware support, hardware & software troubleshooting, software updates & upgrades, user training, and much more.

Our process for troubleshooting and resolving software issues involves a combination of diagnostic tools, experience, and expertise. Through effective communication, we gather information, identify the problem, and apply our knowledge and/or tools to diagnose and resolve the issue promptly.

We provide both remote and onsite support options based on your company requirements and preferences. We offer remote support using secure screen-sharing solution, and if required, we can arrange for on-site assistance from our technicians.

Yes, we offer user training services for the software applications we provide. Our training services can be delivered either on-site or online if required.

We are contactable via phone (+603-6275 2718), email (sales@jtech.my), website for more information (https://www.jtech.my/), or lodge support tickets (J-Tech System Helpdesk). Our team will then get in touch with you with your inquiries and support needs.

Yes, J-Tech System provides customization services mainly for AutoCount & ABSS (MYOB) software. Other software solutions would be on case-to-case basis. Contact us for more information regarding our customization services.